Resource Library
First-hand knowledge gained working directly with
clients on the ground, not from an "ivory tower"
Field ››
Observe › Interpret › Report ››
Results ››
We share expertise, experiences,
and insights to improve performance
Build your knowledge to
make a greater impact
Resource Library
We give first-hand knowledge gained working directly
with clients on the ground, not from an "ivory tower"
Field ›› Observe › Interpret › Report ›› Leaders
We share expertise, experiences, and insights to improve performance
Build your knowledge to
make a greater impact
Sharing information is a key part of what we do. Much of what's out there today is penned by "big names" in industry and discipline, and they're not always in touch with realities in the field. We're out there with clients today, and we bring you relevant, informative insights you can apply now.
Practical Considerations for Non-profits
What should your non-profit be thinking about during Covid-19? The pandemic has brought about many changes to which non-profits must effectively respond. In this free eBook, we discuss what non-profits need to consider in order to survive (and thrive) during the Coronavirus crisis.
Here Today, Gone Tomorrow
Every organization faces the possibility of turnover. Some may actually be beneficial, and you can limit “bad attrition” in the future through targeted retention programs. When the worst happens and key employees move on (it's inevitable), it’s possible to cope.
Orienting and Managing Your Unpaid Help
Volunteers are the lifeblood of many non-profits, but recruiting and using them is not without its challenges. Many issues, however, are over-stated or flat out untrue, and this makes it even more difficult to acquire and deploy an unpaid workforce (without abusing it)!
Realize Your Potential with Strategic Living
Strategic plans are means to ends, but too often non-profits treat them as "must-haves" but "don't-executes." You're going to have to "live strategy" to keep your non-profit vibrant and relevant over time, and maximize your full potential to serve the public.
Know Your Prospects and Influence Behaviors
Is your message reaching and resonating with the right people and persuading them to contribute? Do you keep them, and equip them to advocate for you? If you know your prospects intimately, you can build relationships that continuously deliver over time.
Keep Your Plan from Getting Put on Ice
Non-profit strategic plans often wind up in the freezer, frozen and stored until it's time for the next iteration. In the end, strategy is about facilitating mission-focused actions in dynamic conditions. A sound plan is an important tool that drives your mission.
Realign Your Workforce for Modern Demands
Technology is changing. Starting a "grassroots transformation" in your association will help you respond to member (and prospect) needs with the right plaforms, products, and services. Modernizing can also re-energize your workforce as you navigate a new future.
Use Market Recruiting for Hiring Challenges
Creative, needs-based resourcing strategies are aligned with your labor market(s) help you define needs, creatively identify and assess options, choose the right approaches, and take cost-effective action to get the skills you need to reach your potential.
Articles, eBooks, and Blog Posts
We like to write. Our professionals share what they see and what they learn on the ground, presenting reality-based insights rather than untested theories or outdated perspectives. We publish content through both our own institute and third-party organizations to get the word out on what's really happening and what you can learn from it, building up your knowledge and equipping you to take action immediately.
Reading Room
We like to write. Our professionals share what they see and what they learn on the ground, presenting reality-based insights rather than untested theories or outdated perspectives. We publish content through both our own institute and third-party organizations to get the word out on what's really happening and what you can learn from it, building up your knowledge and equipping you to take action immediately.
Articles, eBooks, and Blog Posts
Here Today, Gone Tomorrow
Every organization faces turnover. Sometimes it's beneficial, and you can limit “bad attrition” in the future through targeted retention programs When the inevitable happens and key employees move on, it’s possible to cope.
Orienting and Managing Your Unpaid Help
Volunteers are the lifeblood of many non-profits, but recruiting and using them has its challenges. Many issues, however, are over-stated or flat out untrue, and this makes it even more difficult to acquire and deploy an unpaid workforce.
Reaching Potential by Living Stratgy
Strategies are essential means to ends, but too often non-profits treat them as "must-haves" but "don't-executes." You have to "live strategy" to keep your non-profit vibrant and relevant over time, and maximize your full potential.
Know Your Prospects and Affect Behaviors
Is your message reaching and resonating with the right people and persuading them to act? Do you keep them, and equip them to advocate for you? If you know your prospects intimately, you can build relationships that continuously deliver.
Keep Your Plan from Getting Put on Ice
Non-profit strategic plans often wind up in the freezer, frozen and stored until the idea crops up again. In the end, strategy is about facilitating mission-focused actions in dynamic conditions. A sound plan is a key tool that drives your mission.
Reset the Workforce for Modern Demands
Technology is constantly changing. Grassroots transformation in associations will help respond to member needs with the right plaforms, products, and services. Modernizing structures, roles, and skills can also re-energize your people.
Market Strategies Beat Hiring Challenges
Creative,resourcing strategies, aligned with your labor market(s), are key to acquiring the talent you need within budget. From designing jobs to creatively identifying and assessing labor options, you'll have feasible workforce options.
Practical Guidance for Non-profits Facing External Change
Covid-19 created new challenges to which non-profits had to effectively respond. It wasn't the first such event, and it won't be the last. In this free eBook, we discuss what to consider in order to survive (and thrive) during times of major change.
Here Today, Gone Tomorrow
Every organization faces the possibility of turnover. Some may actually be beneficial, and you can limit “bad attrition” in the future through targeted retention programs When the inevitable happens and key employees move on, it’s possible to cope.
Orienting and Managing Your Unpaid Help
Volunteers are the lifeblood of many non-profits, but recruiting and using them is not without its challenges. Many issues, however, are over-stated or flat out untrue, and this makes it even more difficult to acquire and deploy an unpaid workforce.
Realize Your Full Potential through Strategic Living
Strategic plans are means to ends, but too often non-profits treat them as "must-haves" but "don't-executes." You're going to have to "live strategy" to keep your non-profit vibrant and relevant over time, and maximize your full potential.
Know Your Prospects and Influence Behaviors
Is your message reaching and resonating with the right people and persuading them to contribute? Do you keep them, and equip them to advocate for you? If you know your prospects intimately, you can build relationships that continuously deliver.
Keep Your Plan from Getting Put on Ice
Non-profit strategic plans often wind up in the freezer, frozen and stored until the idea crops up again. In the end, strategy is about facilitating mission-focused actions in dynamic conditions. A sound plan is an important tool that drives your mission.
Reconfigure Your Workforce for Modern Demands
Technology is changing. Starting a "grassroots transformation" in your association will help you respond to member (and prospect) needs with the right plaforms, products, and services. Modernizing can also re-energize your workforce.
Using Market-aligned Recruiting Beats Hiring Challenges
Creative, needs-based resourcing strategies align with your labor market(s) in designing jobs, creatively identifying and assessing options, choosing the right strategies to get the talent you need to reach your potential, even on a budget.
Building Blocks for Effective, Responsive Strategy
Stop your strategic planning initiative! Hold on a second. Instead of looking at it only as planning, you should be "engaging in strategy," start to finish, from disovery to implementation, adaptation, and ajdustment. In this presentation, you'll learn the building blocks of strategy, and how to make sure yours works for your organization and the communities you serve.
Non-profit Institute at the College of Southern Maryland
Annual Conference - May 2022
Making Over Your Non-profit's Board for Better Governance
A strong board is essential to non-profit success. To be effective, boards need members with the right skills, experiences, motivations, and attitudes - the right composition. This means defining the best mix, finding and recruiting, and carefully selecting from among candidates. It's as easily done as said if you're clear on how to do it and you put in the requisite effort.
Virginia Association of Free and Charitable Clinics
Board and Executive Leadership Series - January 2022
Emerging Stronger from Covid-19
With vaccines on the horizon, it appears as though there's a light at the end of the "Covid Tunnel." Non-profits need to prepare now, but they shouldn't look backwards to the way they were before the crisis. It's insufficient just to "turn the lights back on." It's a time for forward-thinking strategies that leverage new practices and lessons learned, strengthening organizations to do more.
Loudoun Chamber of Commerce/CFLFC
Non-profit Academy - December 2020
How to Deal with the Coronavirus' Impacts
Change is in the air! Covid-19 affects non-profit programs, delivery methods, workforce, donor relations, and more. This presentation examines the impacts of continuous, dynamic change associated with the current public health crisis, and provides approaches to handle them effectively. While it's geared toward non-profits, businesses and governments can also benefit from this material.
Virginia Ass'n of Free and Charitable Clinics
Annual Conference - November 2020
Practical Considerations Series Summary
Snowflake and the Non-profit Alliance of the Northern Shenandoah Valley (NANSV) held a six-part series for non-profits on the strategic, management, and stakeholder implications of Covid-19. This is the series summary, covering all six topics. This session and Session 1: Strategic Responses (below) are free. There is a nominal charge for the other presentations.
Practical Considerations for Non-profits Series
Zoom Sessions - May - June 2020
Non-profit Adaptation to the Coronavirus
Covid-19 is changing the game for non-profit organizations. From client service to finances and the workforce, there are many impacts to which non-profits must adjust. And ad hoc responses won't do... they need to think strategically about how to respond, consider the implications and impacts, and make informed, intelligent decisions to be succesful in the short- and long-terms.
Practical Considerations for Non-profits Series
Zoom Sessions - May - June 2020
Strategic Engagement for Social Good
Non-profits do amazing things, but they need to be even more exceptional if they're going to transform lives, build communities, and change the world. Many, however, don't evolve. Several barriers are often cited... but are they real? By engaging in continuous, dynamic, collaborative problem-solving, non-profits can engage in strategy (and with stakeholders), and accomplish more!
Nonprofit Institute at CSM
Annual Conference - February 2020
Creating "Donor Experiences"
Every interaction a donor prospect has with a non-profit is an "experience" that shapes perceptions and influences responses. Each little moment contributes to peoples' impressions of you and your cause - for better or for worse. Positive, rewarding experiences create strong, lasing relationships that persuade donors, retain them, and even make them advocates for your cause.
Maryland Nonprofits/MARFY
Annual Conference - October 2019
Surviving and Thriving through Strategy
Strategic plans are powerful tools for non-profits. Sound strategy drives sustainability, improvement, and expansion, and ensures organizations stay relevant and cost-effective even as conditions change. But what does "strategy" actually mean - and what are the implications of our definition for creating, executing, and adjusting it that advance missions?
Nonprofit Alliance of the NSV
Annual Symposium - October 2019
Aligning People with Strategy for Your Mission
Strategy that's all talk and no action isn't worth the paper it's written on. Effective strategic action requires resources who have the skills to execute key tasks, and to effectively integrate the organizational changes that result. It's critical to know in advance what you need, who you have, and how to fill the gaps if you want your strategy to succeed and deliver the right outcomes.
Virginia Ass'n of Free and Charitable Clinics
Annual Conference - November 2017
Creating a Strategy that Gets Results
The term "strategic planning" is really a misnomer. Good strategy is a "lifestyle" - a continuous, dynamic cycle of interpretation, planning, action, and adaptation that needs to be fully embraced. After all, it's not the plans that get results - it's through "living strategy" that non-profits will achieve the outcomes they need, leading to sustainable services and smart growth.
Nonprofit Alliance of the NSV
Annual Conference - October 2017
Guiding Your Team through Dynamic Change
"The only constant is change." For many organizations that's true - and hard. Accomplised researchers have said navigating change and integrating new ideas requires strong leadership. But what's a leader without followers? Executives need to be "coaches," knowing their teams, tailoring interactions, and using truly influential people as "captains" to positively affect behaviors.
4 Good Nonprofit Knowledge Center
Webinar - August 2015
Creating and Sustaining Cost-effectiveness
When there is pressure to reduce costs, it's "Internal" functions that feel the heat the most. However, human resources, technology, etc. can significantly affect mission cost-effectiveness. Just slashing "back office" budgets is a mistake. It's critical to see how each business unit affects others, and use this knowledge to optimize cuts for the greatest total net returns.
Association for Strategic Planning (ASP)
Annual Conference - May 2015
Conference and Seminar Materials
Our experts facilitate seminars and present at conferences nationwide, including association events, Chambers of Commerce, web-based providers, and our own forums. These discussions are driven by our speakers' expertise, experiences, and applied knowledge of the industries and disciplines they work in. Select presentations are posted below. Join our mailing list and follow us on social media to find out where we're speaking next.
Conferences and Seminars
Our experts lead seminars and present at conferences, including association events, Chambers of Commerce, web providers, and our own forums. These discussions are driven by our speakers' expertise, experiences, and applied knowledge of the industries and disciplines they work in. Select presentations are posted below. Join our mailing list and follow us on social media to find out where we're speaking next.
Speaking Materials
Using Numbers to Get the Right Results
If you're not effectively using data to govern and manage your organization, you can't recognize and respond to performance challenges, and you can't adapt to changing conditions. Fortuntately, data is everywhere... you just have to know how to listen to what it has to say, interpret the stories, and follow its guidance to take action. This presentation will tell you how!
Non-profit Institute at CSM
Annual Conference - April 2024
Building Blocks for Responsive Strategy
Stop your strategic planning initiative! Hold on a second. Instead of looking at it only as planning, you should be "engaging in strategy," start to finish, from discovery to execution, adaptation, and ajdustment. In this presentation, you'll learn the building blocks of strategy, and how to make sure yours works for your organization and the communities you serve.
Non-profit Institute at CSM
Annual Conference - May 2022
Reinvention for Better Governance
A strong board is essential to non-profit success. To be effective, boards need members with the right skills, experiences, motivations, and attitudes - the right composition. This means defining the best mix, finding and recruiting, and carefully selecting from among candidates. It's as easily done as said if you're clear on how to do it and you put in the requisite effort.
VAFCC
Board and Executive Leadership Series - January 2022
Emerge Stronger from Covid-19
We're seeing a light at the end of the "Coronavirus Tunnel!" Non-profits need to prepare now, but they shouldn't look backwards to the way they were before the crisis. It's a time for forward-thinking strategies that leverage new practices and lessons learned from pandemic-era operations, strengthening organizations so they can do more for more people.
Loudoun Chamber of Commerce/CFLFC
Non-profit Academy - December 2020
How to Deal with Pandemic Impacts
Change is in the air! Covid-19 affected non-profit programs, delivery, workforce, donor relations, and more. This presentation examines the impacts of dynamic, on-going change associated with the public health crisis, and provides approaches to handle them effectively. It's geared toward non-profits, but it's also useful for governments and businesses.
VAFCC
Annual Conference - November 2020
Non-profit Adaptation to the Pandemic
Covid-19 changed the game for non-profit organizations. From client service to finances and the workforce, there were many impacts to which non-profits had to adjust. Ad hoc responses weren't good enough... they need to think strategically about how to respond, consider the implications and impacts, and make informed, responsive decisions.
NANSV
Zoom Sessions - May - June 2020
Strategic Engagement for Social Good
Non-profits do amazing things, but they need to do even more if they're going to transform lives, build communities, and change the world. Many, however, don't evolve. A variety of barriers are cited, but they aren't always real. By engaging in continuous, dynamic, collaborative-problem solving, they can engage in inclusive, responsive strategy, and accomplish more!
Nonprofit Institute at CSM
Annual Conference - February 2020
Donor Experiences Convert and Retain
Every interaction a donor prospect has with a non-profit is an "experience" that shapes perceptions and influences responses. Each moment contributes to impressions of you and your cause, for better or for worse. Keep experiences positive and rewarding, to develop strong relationships and persuade, retain, and turn donors into ambassadors.
MD Nonprofits/MARFY
Annual Conference - October 2019
Survive and Thrive through Strategy
Strategy is a powerful tool for non-profits. Good plans drive sustainability, improvement, and expansion, and ensures organizations stay relevant and cost-effective even as conditions change. The critical question is, what does this actually mean, and what are the implications for creating, executing, and adjusting strategies that advance non-profit missions?
NANSV
Annual Symposium - October 2019
Align People with Strategy to Do More
A strategic plan that's all talk and no action isn't worth the paper it's written on. Effective action requires human resources (people!) who have the skills to execute key initiatives and to integrate the various organizational changes that result. It's critical to know in advance what you need, who you have, and how to fill resource gaps for your strategy to be successful.
VAFCC
Annual Conference - November 2017
Create and Implement Strategy for Results
"Strategic planning" is a misnomer. Strategy should be a "lifestyle," a continuous, dynamic cycle of interpreting, responding, acting, and adapting. It's not plans that get results, but "living strategy" that delivers outcomes non-profits need, leading to sustainable services and growth. Non-profits need to be strategic all of the time, in everything they do.
NANSV
Annual Conference - October 2017
Guide Your Team through Dynamic Change
It's said "the only constant is change." That's hard, and navigating and integrating change requires strong leadership. But what's a leader without followers? Executives need to be "coaches" who know their teams, tailor interactions, and deploy influential people in the right ways to build acceptance and affect behaviors. This is a new approach to change!
4 Good Nonprofit Knowledge Center
Webinar - August 2015
Create and Sustain Cost-effectiveness
When there is pressure to reduce costs, "Internal" functions feel the heat. Areas like talent management and IT are highly useful, however, creating and sustaining mission cost-effectiveness. It is critical to see how every unit affects the others, and to use this knowledge to make strategic decisions and allocate funds for the greatest enterprise returns on investments.
Association for Strategic Planning (ASP)
Annual Conference - May 2015
Using Numbers to Get Results in Dynamic Environments
If you're not effectively using data to govern and manage your organization, you can't recognize and respond to performance challenges, and you can't adapt to changing conditions. Fortuntately, data is everywhere... you just have to know how to listen to what it has to say, interpret the stories, and follow its guidance to take action.
Non-profit Institute at the College of Southern Maryland
Annual Conference - April 2024
Building Blocks for Effective, Responsive Strategy
Stop your strategic planning initiative! Hold on a second. Instead of looking at it only as planning, you should be "engaging in strategy," start to finish, from disovery to implementation, adaptation, and ajdustment. In this presentation, you'll learn the building blocks of strategy, and how to make sure yours works for your organization and the communities you serve.
Non-profit Institute at the College of Southern Maryland
Annual Conference - May 2022
Making Over Your Non-profit's Board for Better Governance
A strong board is essential to non-profit success. To be effective, boards need members with the right skills, experiences, motivations, and attitudes - the right composition. This means defining the best mix, finding and recruiting, and carefully selecting from among candidates. It's as easily done as said if you're clear on how to do it and you put in the requisite effort.
Virginia Association of Free and Charitable Clinics
Board and Executive Leadership Series - January 2022
How Non-profits Can Emerge Stronger from Covid-19
We're seeing a light at the end of the "Coronavirus Tunnel!" Non-profits need to prepare now, but they shouldn't look backwards to the way they were before the crisis. It's a time for forward-thinking strategies that leverage new practices and lessons learned from pandemic-era operations, strengthening organizations so they can do more for more people.
Loudoun Chamber of Commerce/CFLFC
Non-profit Academy - December 2020
How to Deal with the Coronavirus Pandemic's Impacts
Change is in the air! Covid-19 affects non-profit programs, delivery methods, workforce, donor relations, and more. This presentation examines the impacts of dynamic, on-going change associated with the current public health crisis, and provides approaches to handle them effectively. It's geared toward non-profits, but useful for anyone!
Virginia Association of Free and Charitable Clinics
Annual Conference - November 2020
Non-profit Adaptation to the Coronavirus Pandemic
Covid-19 changed the game for non-profit organizations. From client service to finances and the workforce, there were many impacts to which non-profits had to adjust. Ad hoc responses weren't good enough... they need to think strategically about how to respond, consider the implications and impacts, and make informed, responsive decisions.
Snowflake - NANSV Practical Considerations Series
Zoom Sessions - May - June 2020
Strategic Engagement for Social Good
Non-profits do amazing things, but they need to do even more if they're going to transform lives, build communities, and change the world. Many, however, don't evolve. A variety of barriers are cited, but they aren't always real. By engaging in continuous, dynamic, collaborative-problem solving, they can engage in inclusive, responsive strategy, and accomplish more!
Nonprofit Institute at the College of Southern Maryland
Annual Conference - February 2020
Creating "Donor Experiences" for Conversion and Retention
Every interaction a donor prospect has with a non-profit is an "experience" that shapes perceptions and influences responses. Each moment contributes to impressions of you and your cause, for better or for worse. Keep experiences positive and rewarding, to develop strong relationships and persuade, retain, and turn donors into ambassadors.
MD Nonprofits/MD Association of Resources for Family & Youth
Annual Conference - October 2019
Surviving and Thriving through Strategic Planning
Strategic plans are powerful tools for non-profits. Sound strategy drives sustainability, improvement, and expansion, and ensures organizations stay relevant and cost-effective even as conditions change. But what does this actually mean, and what are the implications for creating, executing, and adjusting strategies that advance non-profit missions?
Nonprofit Alliance of the Northern Shenandoah Valley
Annual Conference - October 2019
Aligning People with Strategy to Advance Your Mission
A strategic plan that's all talk and no action isn't worth the paper it's written on. Effective action requires human resources (people!) who have the skills to execute key initiatives - and to integrate the various organizational changes that result. It's critical to know in advance what you need, who you have, and how to fill resource gaps for your strategy to be successful.
Virginia Association of Free and Charitable Clinics
Annual Conference - November 2017
Creating and Implementing a Strategy that Gets Results
"Strategic planning" is a misnomer. Strategy should be a "lifestyle," a continuous, dynamic cycle of interpreting, responding, acting, and adapting. It's not plans that get results, but "living strategy" that delivers outcomes non-profits need, leading to sustainable services and growth. Non-profits need to be strategic in everything they do.
Nonprofit Alliance of the Northern Shenandoah Valley
Annual Conference - October 2017
Guiding Your Team through Dynamic Change
It's said "the only constant is change." That's hard, and navigating and integrating change requires strong leadership. But what's a leader without followers? Executives need to be "coaches" who know their teams, tailor interactions, and deploy influential people in the right ways to build acceptance and affect behaviors. It's a new perspective on managing change!
4 Good Nonprofit Knowledge Center (4good.org)
Webinar - August 2015
Proactively Creating and Sustaining a Cost-effective Enterprise
When there is pressure to reduce costs, "Internal" functions feel the heat. Areas like talent management and IT are highly useful, however, creating and sustaining mission cost-effectiveness. It is critical to see how every unit affects the others, and to use this knowledge to make strategic decisions and allocate funds for the greatest enterprise returns on investments.
Association for Strategic Planning (ASP)
Annual Conference - May 2015
Educating Leaders Initative (ELI)
We offer training for non-profit, government, and business professionals on a variety of topics through our ELI. Content is applicable to boards, executives, and managers, with topics including strategy, organizations, people, and marketing. Formats include web-based classes, in-person workshops, team experiences, and peer cohorts. Some events are free, and we try our best to keep costs of paid programs affordable for everyone.
Educating Leaders Inititative (ELI)
We train non-profit, government, and business professionals on a variety of topics through our ELI. Content is applicable to boards, executives, and managers, with topics including strategy, organizations, people, and marketing. Formats include web-based classes, in-person workshops, team experiences, and peer cohorts. Some events are free, and we try our best to keep costs of paid programs affordable for everyone.
Current Programs
Engaging in Strategy: Make Your Vision Happen
Non-profit Institute at CSM
"Strategic planning?" Not good enough. You need to be constantly engaged in strategy, from research to plan, from implementation to action. Join Managing Director Tom Morley at the Non-Profit Institute at CSM's Annual Conference to learn more about why and how to create a sound, responsive strategy, see it through, and keep it relevant. Webinar
Non-profits: After the Pandemic
Nonprofit Learning Lab
We're getting there... there seems to be a light at the end of the "Coronavirus tunnel." What will non-profits do next? This session, hosted Tom Morley on May 21, 2021 discussed how organizations can prepare for the future and not look to the past - and now is the time! Learn what should be next for you in this presentation. Webinar
Virginia Ass'n of Free and Charitable Clinics
Coping with Covid-19 Change
Our President, Tom Morley, spoke about the effects of Coronavirus-driven change on clients and the workforce at the 2020 VAFCC Annual Conference. Learn how the Covid-19 pandemic is affecting free clinics, and strategies for dealing with the impacts in this session, one of many great topics at this webinar event. Virtual Conference
Employ Prince George's Workforce Wire
Covid-19: Challenges and Opportunities for Non-profits
Tom Morley joined regional non-profit leaders Tonia Wellons and Tiffany Turner-Allen on a podcast to discuss issues and opportunities arising from the Covid-19 pandemic. Learn how non-profits are tackling Coronavirus challenges, and what's emerging as potential for the future for those that take a strategic approach. Podcast
Coming in 2024
Coming Soon
Metrics matter! Performance measures, milestone targets, data analysis, and informed decision-making are essential to any organization. In this multi-day program, we'll talk about why it's important and teach you how to define effective measures, set targets, forecast and explain outcomes, and make informed decisions to ensure you're geting the results you need. This course is for non-profit, government, and business leaders and managers.
If you're going to achieve your aspirations and fulfill your mission, you need to continuously improve the products and services you offer. Not every idea is right for your organization, though, and you have to critically analyze opportunities for fit and feasibility. This course is designed for organizations to bring their leadership teams together, think big, decide on where to invest, and develop innovative, effective programs for better client outcomes.
Metrics matter! Using performance measures, setting milestone targets, and analyzing and acting on the data is essential to any organization. In this multi-day program, we'll talk about why it's important and teach you how to define effective measures, set targets, forecast and explain outcomes, and make informed decisions to ensure you're geting the results you need. This course is designed for non-profit, government, and business leaders and managers.
If you're going to advance toward achieving your aspirations and fulfilling your mission, you need to continuously improve the products and services you offer. Not every idea is right for your organization, though, and you have to critically analyze opportunities for fit and feasibility. This multi-day course is specifically designed for non-profits to bring their leadership teams together, think big, decide on where to invest, and develop innovative, effective programs for better client outcomes.